Who is responsible for your information?
AV PRIME Builders LTD, company registration number 17545692, is responsible for the personal information it uses to handle enquiries. Registered address: 9 Startpoint, Downs Road, Luton, LU1 1XW, United Kingdom. For privacy requests, contact director@avprimebuildersltd.co.uk or avanthikanalimela@gmail.com. Director: Avanthika Nalimela. Phone: 07780395100.
Information you provide
The enquiry form collects your name, email address, optional phone number and message. Emails, telephone conversations and related correspondence may also contain information about you and your proposed project. Please only provide information relevant to your enquiry and avoid sensitive personal information.
Technical information
Netlify hosts this website, serves its locally stored images and processes form submissions through Netlify Forms. Hosting and form services may process technical information such as IP addresses, browser information, request logs and spam-filtering information. No analytics or advertising scripts are installed by this site.
Purposes and lawful bases
Enquiry information is used to respond to requests, discuss proposed work and manage related correspondence. Where you ask for steps towards a contract, the lawful basis may be taking steps at your request before entering a contract. Handling general correspondence, operating the website securely and preventing abuse may rely on legitimate interests, balanced against your rights. Where a legal obligation applies, relevant records may be processed to meet it. The optional Google Maps embed is loaded only with your permission.
Service providers and recipients
Information submitted through the form is processed by Netlify. Email correspondence is handled through the providers of the company’s listed email accounts; the general contact address is a Gmail address. Relevant information may need to be shared with professional advisers or specialists where necessary to assess or arrange requested work, or with authorities where required by law. Information should be limited to what is necessary for the purpose.
International processing
Hosting, form, email and optional map providers may process information outside the UK. Applicable transfer arrangements depend on the provider and service configuration. You can contact the company for further information about the arrangements relevant to your enquiry. See Netlify’s privacy notice and Google’s privacy policy for provider information.
Retention
Information should be kept only for as long as needed for the enquiry, any subsequent work, relevant legal obligations and the reasonable handling of disputes. The appropriate duration depends on the type of record and its purpose. Contact the company to ask about information held about you or to request deletion where applicable.
Your rights
Depending on the circumstances, UK data protection law gives you rights to access, correct or erase personal information, restrict processing, object to processing and receive certain information in a portable format. Where processing relies on consent, you may withdraw it. Rights are subject to legal conditions and exceptions. Contact the privacy addresses above to make a request.
You can complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint. You may also raise concerns with the company.
Maps, browser storage and external links
Google Maps is blocked until allowed. Allowing it shares information with Google, which may use its own cookies or similar technologies. Your map choice is stored in this browser for up to 180 days. You can change it in cookie settings. Withdrawing permission stops this site loading the embed but does not erase data already sent to Google. External links take you to separate websites with their own privacy practices. See the Cookie Notice for implementation details.